Onvigo’s Support Team
Discover more about the team below.
Shean Carmichael
Director – Host Agency Operations
Meet Shean
Meet Shean, Operations Manager. A member of the Canadian travel industry for nearly 25 years. Starting in the industry as a travel agent through the new agent program at Flight Centre, Shean earned Top Newie Award in his first year and quickly moved from counselor to agency manager.
After 3 years he moved onto additional positions within the industry including US Retail Sales Specialist, Travel Manager, Special Projects Manager and Director of Marketing & Communication with a prominent Canadian home-based host agency for nearly seven years.
His passion for travel stems from a simple philosophy, seeing how others live provides a deep insight into how to appreciate the majesty of this place we call Earth. His passion for supporting entrepreneurs in the home-based independent counselor model comes from a love of sharing knowledge and helping others achieve their dreams.
Shean is a huge melophile as well as a singer/songwriter and he considers himself to be an amateur chef, vegan of course. To discover how ONVIGO can assist you with fulfilling your own desire to be a part of the amazing travel industry, why not reach out and arrange a call with him today.
shean.carmichael@onvigo.com
Angela Bokma
Director of Marketing
Meet Angela
Meet Angela, our Director of Marketing. A self-proclaimed adventure seeker and passionate traveller with a lofty aspiration to sample the world’s tastiest cuisines. YUM! According to her, she’ll try anything once.
A full spectrum marketer with over 15 years of marketing experience in the hospitality and travel industries. Skilled at navigating brand direction, full scale marketing strategies, creative digital campaigns, developing connective partnerships and experiential event planning. She brings a progressive approach to all marketing endeavors with a focus on openness and collaboration. She’s super enthusiastic about growing businesses to their full potential along with inspiring the joy of travel in others.
Sasha Aliya Khan
Lead Support
Meet Sasha-Aliya
Meet Sasha-Aliya, our Lead Support. With a passion for unraveling the complexities and embracing the nuances of the travel industry, Sasha-Aliya has been dedicated to the world of travel since 2018 and has had the privilege of delving into both leisure and business travel, navigating the ever-changing landscape of the industry with enthusiasm and expertise.
As Onvigo’s Lead Support, she is dedicated to providing a seamless and personalized experience for both travellers and fellow travel professionals. Sasha-Aliya believes in crafting journeys that go beyond the ordinary, and her goal is to help travel professionals create a sense of wonder and fulfillment for every traveller, leaving them with cherished memories that last a lifetime.
Sasha-Aliya’s fondest memories are travelling with her parents, discovering new destinations, and creating cherished memories together and as a lover of photography, she sees the world through travel from her own lens, capturing its beauty and diversity one frame at a time. She finds joy in exploring the rich tapestry of history, savoring diverse cuisines, and admiring architectural marvels while on her own journeys.
Sasha-Aliya’s educational background in media communications and digital marketing has equipped her with a unique perspective, allowing her to merge creativity with strategic thinking in the world of travel.
One of Sasha-Aliya’s core aspirations is to shape the next generation of travel professionals. She is deeply committed to nurturing and growing their passion, imparting knowledge and insights gained from my years of experience. Her mission is to strengthen inclusivity within the industry, fostering an environment where everyone feels valued and represented.
She looks forward to inviting new professionals on an exciting journey, exploring the world, celebrating diversity, and shaping the future of travel together.
Jeni Puccini
ITA Support, QC and Groups
Meet Jeni
She started her Travel Career over 26 years ago, taking a Travel & Tourism Course, finding a role at a Consolidator agency handwriting flight tickets. Life happened and she took the next 24 years to focus on raising her 2 daughters.
Seeing the world and all it has to offer inspires her, she rejoined the industry 9 years ago as a Travel Agent & an Assistant to a Primary Travel Agent. She created a small business which led to growth of assisting over 9 agents across Canada with their travel businesses. Jeni did not travel much as a child, but she knew she wanted to see this magnificent planet and all it has to offer. She took off on her very first Fam Trip, to magnificent Dubai! That magical experience solidified her passion for the travel industry. Since then, she has been to Mexico, Dominican, Saint Lucia, the USA, and Australia – twice – just to name a few.
Jeni branched off and became more of an Assistant to Agents which is where her former skills were really called into play. Her meticulous attention to detail coupled with a thirst for knowledge & understanding make her expertly qualified in her supporting role. She joins the Onvigo Team as an ITA Support & Quality Control Associate and is very excited to combine her experience and knowledge of the travel industry to supporting ITA’s on their road to a fulfilling career. Looking forward to learning and growing, together.
Kyle Fisher
Marketing Support Coordinator
Meet Kyle
Meet Kyle, our Marketing Support Coordinator. He blends solid storytelling instincts with sharp analytics to help travel brands connect and grow.
Kyle’s passion for marketing began when he learned how hard it is for artists to reach the right audience. Promoting his own projects taught him that lesson. Now he pairs each story with its ideal listener and backs every creative move with clear data.
Across social media, community building, and lifecycle work, Kyle turns engagement metrics into practical action. Whether shaping a content calendar or refining a CRM journey, he keeps the traveler’s perspective at the center and translates curiosity into lasting loyalty.
Outside the office, you’ll find him at film festivals hunting for hidden gems, layering new guitar tracks in his home studio, or swapping ideas with fellow creators. He believes good marketing should feel like an invitation and is always ready to help newcomers find their audience.
Abbas Moosvi
ITA Support & Travel Content Lead
Meet Abbas
With an illustrious career spanning over 24 years in the Canadian Travel Industry, Abbas Moosvi is a seasoned professional renowned for his multifaceted expertise. As an accomplished Operations Manager, he has orchestrated seamless operations, excelling in intricate tasks such as Airline contracts negotiation, and B2B & B2C relationship management. Having managed reputable travel companies in Ontario, Canada, Abbas brings a wealth of experience that extends beyond conventional roles. His commitment to excellence is evident in his successful stewardship of key responsibilities, consistently elevating industry standards. Abbas Moosvi is a trusted name in the Canadian Travel landscape, embodying a legacy of operational prowess and strategic relationship management.
Anne Marie Fontainha
Recruitment Specialist
Meet Anne Marie
As the recruiter for Onvigo, Anne Marie brings a wealth of experience to her role. Anne Marie has been a senior leader in the Human Resources field for over 25 years. She has managed the HR function for small and large organizations across Canada and the US in Manufacturing, Pharmaceutical, Retail, Office Services. Anne Marie has also run her own Human Resources Consulting company for many years supporting various organizations. As an entrepreneur she has guided many companies to fulfill their goals through Human Resources Management.
Anne Marie has a passion for knowledge and as a life-long learner she has taken many courses and attained diplomas in a variety of disciplines. As well as working in business she has also worked in a variety of disciplines. As a certified Make Up Artist from Sheridan College she has a devoted clientele. As well, Anne Marie is a Certified Clinical Hypnotherapist with a clinic in British Columbia and Ontario helping people overcome barriers and lead a more fulfilling Life. Anne Marie has been a volunteer all her life in her community. Her most recent as a Rotarian in BC and Ontario a common thread in her life has been helping others find their passion and live their best lives. In her present capacity at Onvigo, Anne Marie helps others attain their dreams by becoming Travel Agents.
Bernadine D'Souza
ITA Engagement and Training Support
Meet Bernadine
Bernadine D’Souza is a seasoned travel professional of 25 years+ with a specialty in training and development.
She has been in a leadership position leading teams to success in the retail travel industry with a focus on front line sales and marketing. As a Travel Branch Manager for over 20 years, she has opened, closed and merged branches leading teams to reach and exceed revenue goals. Aside from front line management, Bernadine has also worked as a Training Manager, Workforce Development Manager always supporting, coaching and mentoring teams.
Bernadine’s previous roles included working for an air consolidator in Toronto, as a Business Development Manager. She has also taught in the Faculty of Travel and Tourism at Ontario Colleges in both the public and private sectors. She has found this most rewarding teaching and mentoring the next generation.
Lastly, because of this diverse and exciting industry she has travelled the world. Her favourite destinations include Bermuda, Costa Rica, Japan, Greece and a Safari in Africa. She is also a Cruise Specialist and has sailed the seven seas both on ocean liners and on river cruises.
Her favorite travel quote is: “The world is a book, and those who do not travel read only one page.” – Saint Augustine
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