Onvigo’s Support Team
Discover more about the team below.
Shean Carmichael
Director – Host Agency Operations
Meet Shean
Meet Shean, Operations Manager. A member of the Canadian travel industry for nearly 25 years. Starting in the industry as a travel agent through the new agent program at Flight Centre, Shean earned Top Newie Award in his first year and quickly moved from counselor to agency manager.
After 3 years he moved onto additional positions within the industry including US Retail Sales Specialist, Travel Manager, Special Projects Manager and Director of Marketing & Communication with a prominent Canadian home-based host agency for nearly seven years.
His passion for travel stems from a simple philosophy, seeing how others live provides a deep insight into how to appreciate the majesty of this place we call Earth. His passion for supporting entrepreneurs in the home-based independent counselor model comes from a love of sharing knowledge and helping others achieve their dreams.
Shean is a huge melophile as well as a singer/songwriter and he considers himself to be an amateur chef, vegan of course. To discover how ONVIGO can assist you with fulfilling your own desire to be a part of the amazing travel industry, why not reach out and arrange a call with him today.
Abbas Moosvi
Operations Lead
Meet Abbas
With an illustrious career spanning over 24 years in the Canadian Travel Industry, Abbas Moosvi is a seasoned professional renowned for his multifaceted expertise. As an accomplished Operations Manager, he has orchestrated seamless operations, excelling in intricate tasks such as Airline contracts negotiation, and B2B & B2C relationship management. Having managed reputable travel companies in Ontario, Canada, Abbas brings a wealth of experience that extends beyond conventional roles. His commitment to excellence is evident in his successful stewardship of key responsibilities, consistently elevating industry standards. Abbas Moosvi is a trusted name in the Canadian Travel landscape, embodying a legacy of operational prowess and strategic relationship management.
Kyle Fisher
Marketing Lead
Meet Kyle
Meet Kyle, our Marketing Support Coordinator. He blends solid storytelling instincts with sharp analytics to help travel brands connect and grow.
Kyle’s passion for marketing began when he learned how hard it is for artists to reach the right audience. Promoting his own projects taught him that lesson. Now he pairs each story with its ideal listener and backs every creative move with clear data.
Across social media, community building, and lifecycle work, Kyle turns engagement metrics into practical action. Whether shaping a content calendar or refining a CRM journey, he keeps the traveler’s perspective at the center and translates curiosity into lasting loyalty.
Outside the office, you’ll find him at film festivals hunting for hidden gems, layering new guitar tracks in his home studio, or swapping ideas with fellow creators. He believes good marketing should feel like an invitation and is always ready to help newcomers find their audience.
Anjali Robert
Operations Support Associate
Meet Anjali
Anjali takes the time to understand each client’s needs, preferences, and budget to create personalized and well-planned travel experiences. She is committed to providing excellent customer service, paying attention to detail, and making the travel planning process smooth and enjoyable.
She also enjoys supporting fellow travel professionals by sharing her knowledge and assisting with travel planning. Anjali is TICO certified at both the Travel Counsellor and Supervisor/Manager levels.
Passionate about travel and connecting with people, Anjali enjoys discovering new destinations and cultures. For her, a great travel service is about building trust, understanding clients, and helping create memorable journeys.
Yusra Raza
Operations Support Associate
Meet Yusra
While still early in her professional journey, Yusra has quickly become known for her dedication, adaptability, and eagerness to continuously expand her knowledge. Her role centers on commission inquiries and back‑end operational processes, where she ensures accuracy, clarity, and efficiency across multiple workflows.
As both a TICO‑certified Travel Counsellor and a support agent, Yusra blends regulatory understanding with hands‑on operational experience. This dual expertise allows her to support Onvigo’s agents with empathy, precision, and a genuine commitment to their success. She values every opportunity to learn from real‑world scenarios, deepen her industry knowledge, and strengthen the support systems that help agents thrive.
Yusra is passionate about creating a seamless support experience that empowers agents to grow their businesses with confidence. She believes that great support is rooted in trust, communication, and a shared commitment to excellence. By staying curious, embracing new challenges, and continuously refining her skills, Yusra contributes to Onvigo’s mission of elevating agent success and delivering exceptional service.
Anne Marie Fontainha
Recruitment Specialist
Meet Anne Marie
As the recruiter for Onvigo, Anne Marie brings a wealth of experience to her role. Anne Marie has been a senior leader in the Human Resources field for over 25 years. She has managed the HR function for small and large organizations across Canada and the US in Manufacturing, Pharmaceutical, Retail, Office Services. Anne Marie has also run her own Human Resources Consulting company for many years supporting various organizations. As an entrepreneur she has guided many companies to fulfill their goals through Human Resources Management.
Anne Marie has a passion for knowledge and as a life-long learner she has taken many courses and attained diplomas in a variety of disciplines. As well as working in business she has also worked in a variety of disciplines. As a certified Make Up Artist from Sheridan College she has a devoted clientele. As well, Anne Marie is a Certified Clinical Hypnotherapist with a clinic in British Columbia and Ontario helping people overcome barriers and lead a more fulfilling Life. Anne Marie has been a volunteer all her life in her community. Her most recent as a Rotarian in BC and Ontario a common thread in her life has been helping others find their passion and live their best lives. In her present capacity at Onvigo, Anne Marie helps others attain their dreams by becoming Travel Agents.
Mehdi Moosvi
Meet Mehdi
Mehdi Moosvi is an experienced travel industry professional with over 25 years of experience, including 15 years in the Canadian travel industry and 10 years of international travel experience. His diverse background has provided him with a strong understanding of global travel operations, customer service, sales, and industry best practices.
Throughout his career in Canada, Mehdi has specialized in travel operations, TICO compliance, quality control, group bookings, invoicing, commission reconciliation, supplier coordination, and supporting Independent Travel Advisors (ITAs). He has a proven ability to improve processes, provide training, and help travel professionals achieve greater accuracy and efficiency.
With international travel experience combined with extensive knowledge of the Canadian travel landscape, Mehdi brings a unique global perspective to travel management and advisor support. He is passionate about knowledge sharing, continuous improvement, and delivering exceptional service experiences for both travel professionals and clients.
Andrea Hudson Lindsay
Meet Andrea
Backed by 10 years of industry training leadership, delivering education and mentorship to travel advisors through host agency programmes and college-level instruction.
I’ve curated unforgettable journeys for corporate events, destination weddings, family reunions, and religious and missions travel each project adding a unique thread to my ever-growing portfolio tapestry.
My travels have taken me across the globe to the Caribbean’s serene beaches, Asia’s bustling markets, Europe’s historic alleys, Mexico’s cultural treasures, and across the expanse of the Continental USA and Canada.
My passion for travel is believing that travel is an inner journey and not just a physical adventure and using it to fulfill life’s mission of helping, loving, teaching, and sharing.
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